visited the peterlee shop today. We arnt from the area and have used numerous salvation army shops previous and had no issues. My 84 year old mother and myself regularly donate lots of goods to the store in our area and collect the stamps to spendin store .She was making a puchase and i also found an item which i asked her to pay with her own items as there was a que and i was still browsing.Thr assistant called for the manager as she d rang the goods in the till but wasnt sure how to deduct the stamps. The manager proceded to tell my mother she d spent £16 and only £10 is allowed per customer in stamps . My mother told her there was 2 of us but she said no and she couldnt cancel the trabsaction as it had been rang in. She procede to tell us no other charity give stamps out we were getting our goods for free and they may as well put them in the bin. I then told her they are not for free we donate lots of goids regularly to the charity and earn the stamps. She said you dont see the state of some of the things we get donated and i assured her our donations are always of clean resaleable quality . She eventually cleared of my item and took it in a seperate transaction and threw the reciept on the counter and walked off to the back roon if the shop sgain. Height of rudeness and especially from a nanager there to set an example to ither staff. A que of about 5 people witnessed this behaviour. My mother is a huge fan of the salvation army but will bever visit this shop . The whole experience was embarassing and totally uncalled for
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