salvationarmy.org.uk

1.8
1.8 Based on 41 reviews

This is a page for members, friends and supporters of The Salvation Army UK with the Republic of Ireland Territory. Please abide by our commenting policy when participating on our page. And thanks for being here! We welcome honest, friendly and open ...

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Elizabeth Cooper
If i could give 0 stars i would

If i could give 0 stars i would. The store is In Gateshead on High Street. Staff is extremely rude to people especially foreigners.As soon as i walked in the door and was talking to my auntie in Bulgarian they started making weird faces even though we were talking very quietly.When i was at the till i miscounted one item and i thought my bill was £11, when the lady said £13 i very kindly said "Oh, i thought it should be £11, can i just check again" to make sure i was cointing right.The lady on the till and the one next to her was very rudely and agitated with me said "NO! It's £13!""But ok ii will count again, if our staff is being ACCUSED!"She slammed the calculator on the till and started vigorously to calculate my purchases despite me saying after the 2nd item- oh that's fine. She was huffing and puffing and rolling her eyes, while saying Sorry to the lady behind me even though i had only been at the till for a couple of minutes... I told them they were being extremely rude, i was almost crying by that time... And i walked out of the store with tears in my eyes. I am a care worker, and i always buy from charity shops and always donate money and clothes too, because i know the cause is very important. I will never set foot in this Salvation Army shop, and i won't let my friends and family be treated like that either. It's a shame they hire such rude people. This is not the first time i felt bad due to the bad behaviour of some staff towards me, but this time was completely humiliating...

1
Date of experience: Sep 18, 2021

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  • This is a page for members, friends and supporters of The Salvation Army UK with the Republic of Ireland Territory. Please abide by our commenting policy when participating on our page. And thanks for being here!

    We welcome honest, friendly and open feedback about your experiences with The Salvation Army. Your thoughts help us to continue serving our communities with compassion and integrity. Whether you’ve received support, volunteered, donated, or simply connected with us, we’d love to hear from you.See more

  • email fr@salvationarmy.org.uk
  • call 02073674800
  • language https://www.salvationarmy.org.uk

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