My experience as a buyer of an off-plan property has been extremely disappointing and concerning. After purchasing a unit based on the originally marketed project layout, the developer later introduced an additional building phase that significantly impacted views, natural light, and privacy. Such material changes were decided post-contract signing, without proper transparency at the time of sale. The handover of my unit has been delayed by almost a year, with construction progressing very slowly and no reliable timeline communicated to buyers. Payment handling has been particularly problematic. At the time of purchase and contract signing, I issued 36 post-dated bank cheques in accordance with the agreed payment plan. However, several of these cheques were deposited late by the developer, and despite sufficient funds being available, penalties were applied to my account due to the developer’s delayed cheque presentation. More recently, when I attempted to make a scheduled payment, the escrow account specified in the contract was blocked, making payment impossible. Instead of resolving this in a compliant manner, I was redirected to pay via online links to a corporate account, raising serious regulatory concerns for an off-plan project. Despite raising multiple formal requests over more than a year to remove these unjustified penalties, my emails have been consistently ignored, while automated payment reminders continue to be sent. Due to the ongoing lack of resolution, transparency, and accountability, I am compelled to file a formal complaint with the relevant authorities to protect my rights as a buyer. I strongly advise potential buyers to exercise extreme caution and thoroughly verify project plans, escrow compliance, payment handling, construction timelines, and the developer’s post-sale practices before committing.
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