samaritans.org

1.8
1.8 Based on 241 reviews

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JOHN S
So who else you gonna call?

Seen a few bad reviews on here about samaritans and honestly I rthink it’s really not fair. Firstly they're all listening VOLUNTEERS! they aren't paid for anything, they’re just normal people giving up their own time to listen when someone needs to talk. they’re there 24 hours a day. So give them a break for gods sake! i’ve called a few times myself and yeah some are better than others but that’s life. everyone’s different. some talk more, some just listen, some are older, some younger. You get on better with certain ones, but they all care enough to answer the phone when you really need someone thereTry putting yourself in there shoes, becuasue they must hear some really tough stuff from callers, with all kinds of mental heath issues, Ptsd, drug problems,, alcoholism, lonely, stressed, depressed, people dying of cancer, suicidal, abused, the list must go on! especially in middle of the night too which is when it takes longer to get the through to them, but they still do it. if they weren’t there who else is there to ring? NHS is full, crisis lines and 111 just tell you to ring samaritans anyway! so yeah, thank you to all of them who give their time to listen. and thank you to the last person i spoke to, Kyle/carl you really helped me that night and made me feel so much better about my Situation! Bless you So, to anyone reading this, Maybe instead of intending on leaving a bad review, take a look at yourself and ask yourself, who else have you got to talk too. most people who have a good experience don’t bother leaving a positive review, they just hang up feeling better than they did before they rang or bit less alone or just glad to have talked to somone about there thoughts, i know i did. I think it's selfish to deter someone from using this service because you had a bad experience! I can honestly say if Samaritans wasn't available I wouldn’t be here to write this message. Thank you for this FREE SERVICE! It's a god send IF YOU ARE FEELING SUICIDAL OR JUST NEED TO TALK TO SOMEONE, DON'T LET THE NEGATIVE REVIEWS PUT YOU OFF! PLEASE, JUST RING THEM!

5
Date of experience: Oct 19, 2025

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