The last series of calls I made to them in the vein hope of finding some emotional reprieve from the lower periods of bi polar. Were unsatisfactory and all counter productive. As I sated before they seem to love fixating on drastic determinations leading to an ultimate end. Yes I'm aware we are a nation with more people then resources for their needs. However those of us born and bred here are seen as no more then cattle. By those of a higher station like those who work the Samaritans . The calls were handled in an antagonist and procedural manner. With the person on the other end of the line looking to be off hand at various interjections of our interaction. They would follow up their compassionate tone, one that lulled me into being vulnerable. Inciting me to share my feelings and concerns in relation to living life, with a barrage of deflating comments or reactions . The way they timed it , they way they worked it seemed far too premediated , for it not to be a one off. In fact I have been obstructed from emotional support on a number of calls. They worked it like the best boxer in the gym sparring with a novice who just happened to walk in from the street. An example of this with one of them. Was when the call was about to end naturally. After I was feeling a bit better , they then become very abrupt at that point . They began to express their impatience , even though I was not begging for more time or off on any tangent or anything like that . It was almost like the person had a personality transplant as they shifted down their gears of compassion and empathy. Started to say a number of deflating things and then asked me a final question when I attempted to reply she , cut in with that's the end of the call". So she asked me a profound question and would not give me the agency to complete so much as a sentence ?? . Not only is that weird it is shocking that this is the standard sam in a nutshell. I was not saying anything vulgar and was the same through out the call unlike the so called volunteer who appeared to have some personality issues . When I mentioned that she had intrusted me and not let me finish . She then snapped "Well !!! Go on then!! ". I put the phone down at that point and will never risk my emotional state and call again. As others say they don't seem to care how they leave a caller , or have any self awareness or self discipline in relation to their more advantageous. position . As others state the barr seems to be very low to go through and be put out on the phone. In the meantime the Samaritans can creatively show those in real power how their call numbers are high and people are in need of their service. As we have terrible short sighted people at the top. They can just veto the Sarmatians to carry on with their farce. Offering them more and more public prominence for a non service that fails far too many. There is not so much as a survey after a call ends for a caller to rate their experience. That shows the value they place on callers . From their tone and scripted responses it appears that callers are there to make up the numbers which add up to the managers income. A few volunteers perhaps hopping that by playing along with this set up they will get a promo into such a lucrative position . On a side note I also noticed that all calls I had with them during August, Had interference with the call cutting out and back in .As if someone was listening in at points. Sometimes the volunteer would try to prompt me to say controversial things about society but I never took the bait , sometimes this prompted the volunteer to say off colour things . To fill that void when I joked about it being monitored they showed some humanity but only for themselves. They sounded panicked. On one occasion I finished a call and then made a separate phone call to a friend I then heard some recording saying this call is being recorded and no that never happened before on my phone or with my provider. After that I always restarted my device after my final calls. In closure over my final appraisal of this non service. During this year I had only two calls which were great, where I felt the person was a safe pair of ears to hear my reality and impowering to talk to . but those one's always cut out when we were having a good interaction. Those calls tended to be with women of my own age who had bucked the robotic script bound format the 1 per cent . Funny how those two satisfactory calls ended abruptly but the disempowering ones never cut out and lasted the full odious distance. Maybe the male volunteers at head office got triggered when they heard another man who could talk to women as fellow human beings . Not in the objectifying way some of their seniors did and prob still do.
Claim your business profile now and gain access to all features and respond to customer reviews.
