I called them for help to talk to on a couple of occassions over a few days was feeling suicidal at the time , the guy on the phone was angry told me im banned from calling them , oh you have called before we have herd your story before your banned from calling , then he randomly said dont you swear at me . never said a single bad word let alone a swear word , luckily recorded this call , i put in complaint to head office a person called me ensured me that the manager of this person would be made aware and would call me to discuss never received the call back and then future email follow up ignored . maybe have some staff who are good and others who are psychopaths and liers i would highly recommend recording any calls you have with them because if i had ended my life as a result he could of been criminally charged .it puts at risk vulnerable people in danger and i hope he has been removed from the orgnisation and red flagged on his name to never be able to do this work again .
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