I DON’T SAY THIS LIGHLTY BUT IT’S THE WORST MANGERED SHOPS I HAVE EVER COME ACROSS AND I WILL NEVER VOLUNTEER DUE TO THE TRUAMA AND NEGECT THAT COMPANY HAS CAUSED!As of today (11th march) my husband has left with immediate effect and they came across as uncaring and handed a letter which we hope they will follow what they said about payment he has been bullied by another assistant manager who also made a threat of if he touched one of her displays, she would hurt him and when complaints were put In, they did nothing and blamed him. He has tried to communicate with the other assistant manager but was then accused of harassment when I also put in complaints, I also got accused of things I didn’t do and no proof was provided. My husband has been silenced and because he sent a truthful email to all volunteers and why he had to leave the main manager who refuses to listen to staff and volunteers he then sent an email to all volunteers blaming him. We will not be silenced or lie about how bad our experiences got after the mangers passing and how poorly this business is run. They would rather let go of loyal staff and volunteers instead of listening to feedback. The assistant manager has been a bully and has pushed my husband out of work and have ruined his health. I would honestly not support this charity. It’s a shame to say it has gone down hill ever since the manger passed away since the new one took over, he's uncaring with no compassion. As such we are left with no other option but to publicly display our grievances, as complaints and meetings have gone nowhere.I had to leave after the manager took his own life and since the other took over he refuses to do anything about complaints. one assistant manager made it a toxic environment to be in. i have put in complaints to then be accused of things i haven't done and when i asked for polices on conflict of interest and proof of accusations they have gave me nothing but the other assistant manager is allowed to have her house mate volunteer along side her. so they made one rule and didnt enforces it on other people who live together. they would rather give a poor services and not look after their own staff. for a company to claim they listen and help they defiantly don't do that but if you put in complaints you wont get anywhere. they have also been letting a dog run around the shop and when the volunteers have said they have allergies the main manager will not do anything but it they let assistant manager do what she wants. may i add that may husband was with this charity for 6 yrs and myself for 1 yrs.
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