its ok , somewhat hit and miss. Sometimes they can be great, but sometimes very condescending,negative and bossy. I think it should be monitored somehow. I`ve noticed some of the reviews talk about being "banned" from the phoneline, how the heck did they manage that ?! its a free service, dont expect too much...In my time of need this year, i got 3 people who were great. thankyou for being there for me....
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