I considered in depth before I decided to write this review, it's an organisation that is supposed to help in crisis however for many they are doing the opposite. In fairness I don't know how many however I've heard this issue before.The Listeners are relatively untrained and certainly not counsellors. Apparently Listeners receive less than 10 sessions of training compared to over 3 years plus for a real councillor. Probably the Samaritans should make this clear on their website.Samaritans are amateurs with all their bias prejudices and preconceptions basically.Someone who is well known to called one night on distress recently, he was having a panic attack which often means that respiratory signs are exaggerated. Unfortunately the Samaritans straightaway accused him of a lewd act and making the call for his own pleasure. The 'Samaritan' ended the call saying "The Samaritans can't help you".My long standing acquaintance met me the following day, in greater distress and explained what has happened. I could easily distinguish between the heavy breathing of acute anxiety and that of someone that may be self-pleasuring.Not only did my friend have to go through the original distress but then being accused of a lewd act in a humiliating, condescending and degrading way.My thoughts are these 'Samaritans' should really be getting these basics right and until they can they should stop playing at being councillors as they are doing more harm than good.
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