I was on hold with them for 7 minutes then they said I was going to be connected with an agent. They said I was about to connect with an agent and then they hung up the phone on me after 5 minutes of silence and nobody on the other end. I called back to complain about this and nobody believed me. I ended up SHing due to this and when I tried to ring them back up today I found out I've been banned from the service for 3 months.
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