Im astounded that their systems are allowed to override. , the caller ID settings on a persons phone. For no valid reason or onus on them to explain the decision. Possibly because it’s determined by a Bot . So you see they don’t care about individuals and their personal experiences . I did not use any swear words or abuse anyone. However that doesn’t matter to this unethical non service run by over paid managers. A vast sum of donations going on paid jobsworths and offensive software . Remember that if they ask you to run a mile for them. As they will never tell you or approximately convey as to where the donation went . As I know as I once raised money for them on a marathon. Though in hindsight I should have had a snickers over the reviews on here first. When I think back to my last calls I did not find them helpful . One of the volunteers was condemning and condescending I eventually asked her if she was a Tory As she had asked me to open up. But when I told her about how the cost of living crisis was effecting me and my family. She started aggressively gas lighting over everything thing I said . A couple of weeks prior another volunteer asked me if I could see one thing changed in the world - what would that be ? I said it would be an end to our corrupt culture in parliament. However I didn’t say anything violent. In the latter case the volunteer broached the subject. The first was free speech. People might well ask , why do I want to keep trying . ? Well according to the Samaritans lies . If you don’t gel with one you are free to hang up and try again .Apparently criticising the government which is full of liars and chests , anyway. Even if it’s relevant to a person’s experience. Is considered to be of a troubling and unacceptable nature for this unaccountable and transparent phobic institution.Obviously they will not practice what they preach about being an open door and safe space . In reality. There is no such liberty . The Samaritans have seemingly broken the principles of FS and illegaly so. I believe phone hacking is against the law Judging by the vast majority of reviews on here . It seems their pre set AI filter has been set to a low level to block callers on the flimsiest of excuses. Perhaps it’s an underhanded way of manipulating their caller traffic , so that it only benefits callers who follow their unhelpful and dictatorial script on how someone in emotional difficulties should express themselves. That would only be helpful to a demographic with a low IQ then and no great MH struggles . “Concerns have been raised about the content of calls “? Well then that suggests to me that calls are listened into . A volunteer friend of mine says that Callers are profiled across their National network. Callers are stigmatised, given names their accent noted and other traits logged for further detection and profiling. Acceptable responses are pre determined by narcissistic managers. . It seems the Police State has got its claws well and truly Pierced into what little free support services we have left in this country . It now seems that the mentally ill and others in the throngs of emotional distress. Have no safe place to explore their feelings. As MIND and the NHS are almost as bad as the Samaritans. But obviously the Samaritans takes the biscuit . The rottenest apple within a cart full. Help is only there if you can respond on cue and follow a script. I can’t wait until justice catches up with this near criminal organisation.In the meantime it seems like a waste of time to phone them for an explanation. As other reviewers state that, the HO will just say in effect; The computer did it “. End of.!
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