I was listened to about my concerns and worries. I was not interrupted, I was shown respect and kindness. I needed to talk to get some kind of order in my thoughts. I felt quite helpless at the beginning of the call but by the end of the telephone call I actually felt empowered. To have a person listen to me, without offering advice or telling me what to do was refreshing. I felt stronger emotionally and able to face the difficult situation ahead, better than if I had not rang the Samaritans. Thank you for helping me by listening to me, giving me your time and showing understanding of my concerns.
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