There is no doubt that the volunteers at Samaritans have saved me. I am so grateful for all they do. I spoke to someone called Alex last night and he provided everything that I needed. It was okay for me to just cry and take my time. It was the first time, possibly ever, that I have felt listened to and genuinely understood. More often than not, when I have spoken to mental health professionals, it’s clear that the advice they are giving is only being said because ‘it’s protocol’. However with Samaritans, especially Alex, I believed everything that was being said, no script, no guidelines, just honesty. I needed hope and a reason to get through the night and try again, and that’s exactly what I got. Thank you
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