I deposited €40 but was charged €44. The deposit page clearly states no fees are applied, yet they took a 10% commission without any prior notice. The support team confirmed they were using external payment providers but offered no help or refund for the difference. Instead of providing a solution, they merely justified their system. I find this behavior misleading; any additional costs should be displayed clearly before the deposit is confirmed, not revealed afterward. Based on my experience, I cannot recommend this platform.
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