Review Time
The website feels well organized, especially for new players. I liked how bonuses are explained in simple terms instead of confusing fine print everywhere. A solid choice overall.
Achieved 3rd place in a Weekend live tournament, but instead of receiving the payout, my account was blocked and my winnings confiscated. There was no explanation provided; their response was simply an internal decision. This feels like a blatant scam, and the service should be shut down immediately to prevent others from losing their money.
I deposited €40 but was charged €44. The deposit page clearly states that no fees apply, yet they deducted a 10% commission without any prior notice. I was aware they used external payment providers, and while the support team confirmed this, they offered no assistance or refund for the extra charge. Instead, they merely defended their system without providing a solution. I find this behavior to be misleading: any additional costs should be clearly communicated before finalizing the deposit, not revealed only after the transaction is completed. Given my experience, I cannot recommend this casino.
This platform appears to be a scam. When you make your initial deposit, you’re given two options: accept a welcome bonus that prevents withdrawals or decline it, as I did, and play only with your deposited funds. However, they still seem to add bonus money, making withdrawals impossible. They have numerous hidden terms regarding withdrawals. Please, avoid this site if you want to prevent being scammed like I was.
I lost a substantial amount of money on this platform—almost €4000 in just one week. I withdrew €700 over four days ago, but it's still pending as they claim they haven't received my funds. After contacting them daily for updates, they closed my account! I feel utterly hopeless and have emailed them. I don't understand why this is happening, especially since I was a loyal and satisfied player. I will reconsider this review once I receive my money. Until then, please be cautious if you choose to play here.
My account was closed without any prior information. I won €200 using my own bank account. They have seen both my account and my husband's account, yet they still closed mine. I can prove all payments came from my own account, but it seems they are unwilling to acknowledge this. They appear to be looking for excuses to avoid paying out. Look at all the other reviews; they are truly untrustworthy.
I can't give this platform more stars due to significant issues. They have very low withdrawal limits (accepting deposits of 1k, 5k, 10k daily), but only allowing withdrawals of 4k per day, 10k per week, or 20k per month. Additionally, withdrawals are not processed quickly. My last withdrawal from November 5 still hasn't been approved, preventing me from making another one.
I deposited €40 but was charged €44. The deposit page clearly states no fees are applied, yet they took a 10% commission without any prior notice. The support team confirmed they were using external payment providers but offered no help or refund for the difference. Instead of providing a solution, they merely justified their system. I find this behavior misleading; any additional costs should be displayed clearly before the deposit is confirmed, not revealed afterward. Based on my experience, I cannot recommend this platform.
I finally received my payout! 🎊 After some complications with account verification, my account was reopened, everything was verified properly, and my €1,390 withdrawal was processed quickly once cleared. It was a lengthy process, but I appreciate the professional handling in the end and that everything worked out well. I received my money safely and feel so relieved.
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Samba Slots is a vibrant, inclusive casino that brings the high energy spirit of a Brazilian Carnival to life. At its core, we embody passion, energy and celebration - a true reflection of Brazil's festival culture and the universal joy of the game. We're emotionally charged and passionate about creating an easy, enjoyable experience for every player, whether new of seasoned. With dynamic promotions, engaging content, thrilling interactions - every moment feels like a celebration! See more
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