I deposited €40 but was charged €44. The deposit page clearly states that no fees apply, yet they deducted a 10% commission without any prior notice. I was aware they used external payment providers, and while the support team confirmed this, they offered no assistance or refund for the extra charge. Instead, they merely defended their system without providing a solution. I find this behavior to be misleading: any additional costs should be clearly communicated before finalizing the deposit, not revealed only after the transaction is completed. Given my experience, I cannot recommend this casino.
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