I received my order on 12/22/2024 but only opened it on 1/15/2025. This delay was unusual as my packages typically arrive on time and are correct. Upon reviewing the policy for missing items, I noticed a 14-day window. As a loyal customer and product reviewer, I sincerely hope they resolve this issue, or I may reconsider shopping here. Always remember to check your packages promptly, regardless of the company's reputation.
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SamsBeauty is a hair and beauty department store committed to serving beauty lovers around the world. Our unrelenting dedication is focused on providing the latest and most fashionable hairstyles, a wide range of products, top-notch tools and stylish accessories, all at the most competitive prices. At the heart of our mission is our unwavering commitment to customer satisfaction, represented by SamsBeauty's 'Best Price Guarantee'.See more
