Doesn’t even worth a single star. They sent me a damaged product and when I initiated the return pickup, they scheduled the pickup window multiple times made me wait without informing and no one turns up. When I called the customer care, they are rude, not responsible, no knowledge, just hung up on face. They don’t value customer’s time and money. They play with our time and 1000s of $$. I have been telling them that my credit card due is near by and i can’t convert the bill to emis as I’m returning the product and it’s hitting my credit score as my product is 2700$ no one cares. Worst ever decision I made buying their product. I made 100s of calls, emails and spoke with supervisor Cristian, executive Daniel, Jocelyn, Jam and many others. No one knows their job nor value the customer. After hours of making us wait, they hung up on face.
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Sam’s Club is one of the nation’s largest warehouse membership clubs offering exceptional values on merchandise and services for business owners and consumers including credit card services, travel services, home appliances, electronics, furniture, office products, games, home furnishings, jewelry, tvs, HDTV, DVD, Office Supplies, and more.