Recently, I purchased a suitcase marketed as eco-friendly, but after just one use, it has a noticeable dent. I discovered that the warranty doesn’t cover dents, which is surprising for a product that’s supposed to be sustainable. It’s priced around £100, but what’s the value of a suitcase that gets damaged so easily? I expected to support a company with eco-conscious principles, but this experience has left me feeling that it’s a waste of money. It’s frustrating to think that eco-friendly options might not be durable enough to warrant their price.
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We want our products to make a positive difference in the life of every traveller.
Throughout our 110-year lifespan, we have been resolutely focused on innovation, design, and have been an industry leader in the use of new materials. We are pioneering new solutions for the decades to come helping travellers’ journey further, with ever lighter, stronger and more sustainable products.
We will ensure that our commitment to sustainability combines with our continuing thirst for innovation to create the kind of future we want to see.
Building on our heritage of innovation, quality and durability, we mark our 110th anniversary with the launch of 'Our Responsible Journey', a global strategy and commitment to lead the industry in sustainability. See more
