Think very carefully before buying Samsung products, their customer support is absolutely absurd and unhelpful. I purchased a top-of-the-range Samsung S25 Ultra in December 2025, only for the S Pen to crack completely without me using it in January 2026. When I got in touch with Samsung, they dismissively claimed it was "customer-induced" damage refusing to take any responsibility. I'd used Apple devices for eight years prior and never once needed to contact customer care. Samsung's customer service is a complete joke and utterly useless, avoid them at all costs if you value reliability and decent support.
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