Ordered TV on 26th as delivery was stated as no later than 31st Dec. Come Dec 31st, received notification from their courier that the earliest delivery date is Jan 6th. Contacted Samsung, they said to contact courier.. tried calling Fliway (their courier) 10x no answer. Very poor customer service from Samsung, they should follow up on the delivery date stated on their website, not ask customers to chase the courier company (who aren't even answering phone calls!). I've never bought anything online where the vendor asked me to follow up with their delivery company, what kind of company tells that to their customers ???In a nutshell - Samsung's delivery dates are misleading, they have no control over it. Once an item is sold, delivery schedule is entirely on the courier company they are using. It's entirely the customers responsibility to sort out the delivery.
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