Trying to preorder the latest phone. Have had to now pay FOUR TIMES as they order fails to go through BUT the payment does. Instead of just sending me the order as per the amount I have paid and the screenshot of my cart, they REFUND me and ask me to order again. And the same thing happens again. NOBODY can problem solve - I would be embarrassed to work here. I have been waiting for almost two weeks to get this resolved and have had enough. NEVER PURCHASE ONLINE VIA SAMSUNG
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