Bought a zflip 3 just over a year ago the screen saver has already failed,now the screen is cracked on the fold.Now I have to send the phone to Auckland and pay $63 for samsung to assess the problem and whether to replace the screen which can take over 4 weeks.The phone is under warranty so I could be without a phone for over 4weeks Samsung need to sort out the customer service I paid$1400 fir the phone I woul never recommend them to anyone zflips are a failure just like the customer service
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