Beyond pathetic. I purchased a smart monitor from Samsung online. Arrived a week later which seemed reasonable but was an out of box failure. I am now 7 weeks down the path and having a complete lack of response and customer care. I am out of pocket and have no monitor. I just want it sorted thats all. I would have expected with an out of box failure they would have jumped all over it.I wont buy another Samsung product again. Great products but when it goes wrong seems this big Corporate could not care less about you.
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