I bought a very expensive Samsung frame TV about 8 months ago. It started showing ads on the actual TV Menu Bar and then they appeared to have installed some unwanted Samsung TV channel which keeps showing up with foreign language content as opposed to the content I have chosen to have in my home and when I try and turn it off, it turns on my Playstation turns on (no kidding) that is plugged into the TV, which is dangerous and they can overheat. I tried removing the junk TV channel and the super intrusive advertising but can't. I checked online and saw tons of unhappy Samsung customers complaining about this and saying that this super annoying content and advertising can't be removed. People seem to feel that they thought they were buying a TV only to find out that they'd actually bought a Samsung advertising billboard, which they had stupidly paid to install in their living rooms.I called support and they had me write statements, send videos, images etc and it's been two weeks, I have contacted them about 10 times and have had to unplug my devices to avoid a potential house fire and no one has got back to me.All support calls are directed to Manilla call centres and they don't do anything. I did get an email response but the content was like two lines and irrelevant. I honestly will never buy a Samsung product again. The advertising intrusion and the lack of support demonstrates a complete lack of care for the customer. I am really disgusted and am considering taking a hammer to a $3,500 TV I bought less than a year ago.
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