not happy with the non-existent customer support. bought appliances under the cashback tv+soundbar promo. submitted the redemption and the required prrof of purchase and serials. however, more than a month has gone by and not even a single acknowledgement if they have received the claim. tried chat support, pointed me to phone number. called number, no one picks up, goes to voicemail that is overflowing already so really no way to contact them! this is soon going to fairgo.++++just received my cashback ~45 days after filing the redemption. although the T&E said 30 days but what i am not happy about was the total absence of communications from samsung about the progress.
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