There is no denying that Samsung have some great products and in NZ, some great staff.Unfortunatly they have some staff that never should be working for them. The eStore is horrible to deal with. Arrogant, unhelpful and certainly not able to give anythink like good service. They will deny you of a refund that should be due and get out of making a payment that most other companies would give under the same circumstances. No wonder they rate so low yet rate high overseas.
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