Won't by a other Samsung product as along as I live. Customer Service on their 0800 number is bad. My still under warranty Zflip 4 stopped working unless it was plugged into a wall charger. Sent it to Samsung customer service kiosk and heard nothing for a week so I called 0800 number who told me they were waiting on my reply to an email I never got. Told me it was impact damage, apparently a scratch on the hinge and a yellow line on my screen that wasnt there until I gave it to them was proof I'd dropped it. I hadnt. Declined the repair but asked for someone to come back to me and it's apparently been given to a case manager 5 weeks in a row I've called and no one can give me any information on this dispute. In my opinion it doesnt matter how good yr product might be, if there is no after sales care or customer support it's not worth it. Will spend my money somewhere else to replace this and never buy Samsung again.
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