Have to agree with all the other reviews here, customer support is non existent. Issue with my fridge randomly freezing things every 5 or 6 weeks, just want to speak with someone but get to Philippines call centre who give me NZ number but they are just a separate service centre who just want to say it is out of warranty, they should know NZ consumer guarantees act covers these type of goods for 5 years, they gave me the Philippines number again, round in circles. Certainly would not recommend Samsung appliances and all these negative reviews here prove that.
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