I have had a Samsung inbuilt oven for just under two years. It needed a repair and was still in warranty. I called them to fix it and the guy said yes, it would be done under warranty. However, a day later I got an email to say I had misused it so it wasn’t covered. Misuse meaning a bit of food had been found on the outside of the fan. The oven was very clean. Samsung won’t cover for the repair so the warranty is worth nothing. Please be aware when purchasing a Samsung product. They will not honour the warranty. I think Samsung wanted me to open up the door to clean it , whilst cooking as the accidental spillage stopped the fan working. If the oven can’t cope with cooking spillages while cooking, is the oven fit for purpose? No it isn’t, oven can’t cope with spillages whilst in use.
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