Just the rating it deserves. Bad password change validations on website. Will take any password but wont log you in. So round robin password reset process. Cannot find record but no clue that you got to register first to be found. Debit card payments identified as Credit card payments and denied. Only call back service available. In the era where no one trusts call backs this is not reliable. Samsung as usual puts in place the system and does user testing on customers then take ages to iron things out leaving customer experience at low end as usual. Just reminds me of how the online ordering system and errors were a year back.
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