Initially, they claim to be associated with the brand, which they are not. I received a cheap plastic item for 30 euros. I attempted to return it for four consecutive days. First, I followed the return process outlined on the site, which failed. Then, I reached out to customer support, who advised me to wait for a return label. After seven days of waiting, I received an email stating they consider the case closed and I can no longer return the item. It's a total scam.
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