Traded in my galaxy flip phone for a new galaxy fold. Was told my phone had a Trade-in price of £210 pounds. My phone was perfect no damage whatsoever always been kept in a case and looked after. They sent me a message saying I owe them £150 pound because the phone was damaged saying it was cracked at the hinge and a piece missing. This is a total lie there was nothing wrong with my phone. I Now have seen other people with the same complaint. Disgusting scam. Well I'm not putting up with this. You should be disgusted with yourself SAMSUNG
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