IF THINKING OF TRADING IN WITH SAMSUNG. THINK AGAIN....Purchased s22 traded in s20. Phone was under 2 years old and received email from recycle dept stating burnscreen. Phone was in really good condition and then to be told have to pay 75 excess to get fixed. Samsung advert to trade in didnt mention screen burn. if i knew burn screen was a thing i could have got fixed for a lot cheaper then 75. Which was confirmed, by the 3rd party samsung use to trade in their phone. Plus never had a problem with screen in the whole 2 years i had phone and no sign of a problem with my screen when posted. samsung sold has sold phones with screens not good for purpose or scam going on. Called customer services who told me this had to be paid. Not happy with trade
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