samsungwarranty.com

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1 Based on 41 reviews

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Gary Smith
Sent a tablet back to Samsung for repair under warranty.

Sent a tablet back to Samsung for repair under 3 year extended warranty. Sent on a Wednesday at 13.00 hrsReceived by Samsung Thursday at 14.22 hrs. Friday at 1122 hrs, I got email stating inspection completed no fault found. Saturday 10.45 got device back. Still faulty. Contacted customer service initially a chatbot, then a person. They suggested I send a video to tech support showing problem. Samsung want to be tech leaders but are only interested in collecting money. In my experience repair services are none existent.

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Date of experience: Nov 01, 2025

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