Sent a tablet back to Samsung for repair under 3 year extended warranty. Sent on a Wednesday at 13.00 hrsReceived by Samsung Thursday at 14.22 hrs. Friday at 1122 hrs, I got email stating inspection completed no fault found. Saturday 10.45 got device back. Still faulty. Contacted customer service initially a chatbot, then a person. They suggested I send a video to tech support showing problem. Samsung want to be tech leaders but are only interested in collecting money. In my experience repair services are none existent.
Claim your business profile now and gain access to all features and respond to customer reviews.