Review Time
I’ll just be upfront, I’m very sadly disappointed in this product. First off, I bought the product based on what was advertised in the pictures on the Samtronic website as well as reviews I saw on YouTube, but what I saw in the pictures and on YouTube, wasn’t what I was sent. I thought I was getting a Samtronic product with Samtronic software but when I turned on the system it was Pandora Box DX Special, not what was advertised. Also there was supposed to be a slot for the Micro SD card that has the games on it, my system has not slot at all. That’s not what was advertised. So honestly I’m very disappointed in this purchase, I didn’t get what I paid for and that’s not cool. I don’t want a refund, I don’t want to return it, I just want what was advertised to me and what I paid for.
AWESOME Customer Service when there was a shipping delay.Great unit - I really enjoy all the games provided but wish the Settings menu was easier to access and the owner's manual/Guide was easier to read for people with poor vision.
Pros: Setup is pretty much plug and play. Product feels robust, well-made and durable. It's heavier than a laptop, but that adds to the feel. Quick to charge and a full battery could last up to 4/5 hours given my current use experience.Instant nostalgia! All the Sega / Nintendo / Arcade greats are here for those 90s kids that misspent their youth in bowling alleys, cinemas and coin arcades before dancing like idiots on tiktok was a thing.Have spent the break since xmas knocking over AvP, Xmen and TMNT side scrollers and introducing my kids to Rampage and Street Fighter. Has been amazing.Cons: My unit was supplied without the spanner, so the joystick is unable to be attached fully, so loosens over the course of a longer gaming experience. Minor.The "Samtronic" operating system depicted on the site is not real, OS is actually a Pandora Box, simply in a new case. Just a FYI if anyone has any experience with that platform. Also means many of the games don't have an EU or US translation. Minor.The games list (5000+) is not alphabitized or filed in any kind of logical order on the base menu which is diabolical...!! Making the search function not only absolutely essential, but with some games having upwards of 10/15 versions, it makes finding those specific games you're after very laborious. I'd say this is a pretty major (but preventable) admin issue considering the games library is just on an SD card and presumably copied from unit to unit. Spend the time to name and catalogue the games properly guys...The second controller is NOT plug and play and requires some setup and back end system navigation. Straight forward enough, but honestly, should come ready to use. Again, spend the time.The internal speaker is horrible. Metallic treble at the low end but the lower end volume is still very loud for a household with young kids... have been using headphones, again minor, but yeah, that speaker guys... yikes.Overall though, amazing machine, amazing nostalgia for me, good talking point and a whole new experience for my kids, so although some OS and setup issues that should really be refined at this kind of pricepoint, this is a great platform and has already had an extensive workout!! Would recommend noting the issues above.
Unit boots up and after loading screen does nothing, it's a brick with a screen attached, please send me a replacement or refund my 1200 dollars. Very sad for the kids on Christmas. Order no SAMT7502.They have told me they will send a updated memory card to fix this issue, will update with resolution.They sent the new card and the unit now functions as I would expect. Thank you.
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