I would not order from this company again. I placed an order for a travel system at the beginning of October, and it still hadn't arrived by the end of November, despite the website claiming it was in stock and my choice of express delivery. I was not informed of any stock delays when placing the order. After several weeks, I followed up and was told the travel system was not in stock, but it would be available at the start of November, with courier delays. I still received nothing in November, and after checking again at the end of the month, I was told stock would arrive on December 4th. I lost trust in the company and requested a full refund, which was processed promptly over the phone. My main concern is that the website still shows the product as in stock even after I canceled my order. I recommend caution when ordering from this company, as I would not have placed my order had I known about the stock issues. I was able to place an order with another company that dispatched the same day, so I find their stock management questionable.
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Established in 1936 Samuel Johnston Ltd has been proudly providing baby goods for over 80 years. We have now grown to become Europe's leading online Nursery, Pram and Baby Equipment retailer. With our ever expanding range of over 80 top nursery brands we have absolutely everything you need for your new arrival!
