Well where do I start? It was a complete catalogue of errors from start to finish. We arrived from Leeds staying in Manchester for the weekend, very excited. Looking forward to dining in San Carlo. It was busy with a nice vibe - then we ordered our food 🙈 we ordered starters & mains. The food arrived - all the mains, no starters. We sent them back. The starters eventually arrived, king prawns in a tomato sauce. There was so much salt in the dish it was inedible - sent back. Tempura prawns were terrible, thick soggy batter - sent back. Starters came again still inedible, sent back. Then the mains came. My chicken principessa (which I’ve had many times before but in Leeds & always nice) was not nice. The sauce was congealed - it was obviously kept warm whilst we waited for our starters which we should have received in the first place. My friend had a seafood platter & the scallops weren’t cooked throughly! She is a chef & couldn’t believe it. Everything went back, we had lost our appetites by this point so had very little to eat. Extremely disappointing evening. We had wine which was the only thing to fill our stomachs and we were charged for that & we paid but in hindsight San Carlo should have offered this to us as complimentary or we should have refused to pay. The prices are not cheap but you would expect to get a far better service & edible food. Adriano from the Flying Pizza in Leeds (the good old days) would never have allowed this to happen! A complete shambles of a night. I’d like to say a comedy of errors but we certainly weren’t laughing
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San Carlo is an award winning restaurant group with restaurants in Manchester, Birmingham, London, Liverpool, Bristol, Leeds, Leicester and the Middle East
