I took my car for an MOT and was told a health check would also be performed. However, less than 24 hours after collecting my car, it indicated it needed 1 liter of oil. I called the office, and while the reception staff were polite and professional, the representative I needed to speak with regarding the situation never returned my call. I can't recall her name. When I visited the location, I was informed that, although the health check includes oil inspection, they don't actually check the dipstick; they only use a machine. I was shocked by this explanation and have lost trust in their service. It's disappointing to receive such treatment from a well-known brand. Now that my car is due for a service, I'm anxious about whether they will perform adequately. Additionally, on the day of the MOT, I requested battery replacements for my car keys, which were not completed when I picked up my car. Thankfully, I checked before leaving, or it would have been another wasted trip.
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At Sandal BMW Huddersfield, we’re proud to be advocates of the BMW brand, providing motorists across the area with access to the very latest new models from the marque. Ranging from the capable and compact BMW 1 Series through to the BMW M Performance range of power-packed and sporty models, each and every vehicle in the lineup of cars from the manufacturer exudes the utmost in quality and style. See more
