sandisk.co.uk

1.5
1.5 Based on 61 reviews

...

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Harmony Scott
3 Months and still no Warranty Replacement

Have bought SanDisk products for my IT company for over 15 years. One of our SD Cards failed after a couple of months and we started the warranty process in Jan 2023. The amount of paperwork you have to fill in (plus create an account with them, send pictures, serial number, create a RMA) seemed a bit over the top. They paid to have it collected by UPS to send from the UK to Poland for warranty checking, and after a month messaged to say they will send a replacement. It's now March 2023, no warranty replacement has arrived, no updates. I chased them up and they say they have supply issues. I can understand them wanting to screen against false claims and make the returns a bit hard, but seriously? It must have cost them at least £50 in postage and labour already, just for a SD Card I can buy off eBay or Amazon for £9 and have arrive next day.

1
Date of experience: Mar 07, 2023

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