I Tried over 10 times to buy an evening bag during their Memorial Day 30% off sale — but their site kept giving an error. I emailed them on the day of the sale to ensure they’d honor the discount, but they dragged the conversation out over days, asking for info and then going silent.After I gave all the payment details, they ignored me completely. When I followed up, they brushed off everything and acted like nothing happened — no apology, help, or discount.Their customer service is slow, careless, and dismissive. They made a sale impossible to complete and then refused to take responsibility. I felt ignored and disrespected. Never shopping here again.
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