UPDATE#5...There was no misunderstanding or matter of opinion, by me. You got caught telling a customer lies. Facts are facts and I called you out. Update#4 ...Sansi just informed me that since my purchase was an INTERNATIONAL PURCHASE, my refund will take up to 14 days, however, on their latest update, they stated my shipment was shipped from a US warehouse. DONT BE FOOLED. AVOID!!! UPDATE #3...REFUND AND CANCEL IMMEDIATELY! when i purchased this item, it said 5-7 day delivery. NOW, I get it. THEY CANT GIVE ME DETAILED SHIPPING BECAUSE ITS COMING FROM CHINA. THEY DONT EVEN KNOW WHERE ITS AT. The generic, not detailed tracking, shows an Airplane with the number 1 next to it. Tracking stopped on the 27th, why? Its coming from China. They tried to tell me about the storm in the southeast usa..why lie when it's coming from overseas? The reason they talked about not being able to answer calls and time differences, bla blah, is because they use WhatsApp and they're not in the USA either.UPDATE#2 ...I CALLED twice AT 3PM MY TIME WHICH IS 12PM IN CALIFORNIA. THE WHOLE COUNTRY IS ABLE TO TAKE CALLS AT THIS TIME, SO SANSI'S REPLY IS FALSE NEWS.No one answered the phone number they gave in their response. Sansi still has not provided detailed tracking and no delivery of purchased product. I am filing a dispute with my CC purchase. Oh, I have provided my order # in every one of my numerous emails that have gone unanswered. UPDATE #1.... NO ONE ANSWERS AT THE PHONE NUMBER SANSI PROVIDED IN RESPONSE! STILL NO DELIVERY OR DETAILED TRACKING. No detailed tracking. Expected date of delivery has passed.Customer service has not responded to numerous emails. No costumer service phone number. AVOID THIS COMPANY!
Claim your business profile now and gain access to all features and respond to customer reviews.
Purchase SANSI LED lighting products directly from manufacturer at the lowest price. Fast and free shipping, long warranties, zero risks!