santa-barbara-boutique.com

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1 Based on 5 reviews

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Dorothy
This seller is a complete scam

This seller is a complete scam! DO NOT order from them! They respond to emails within 24 hours, making it seem legitimate. If you have no intention of returning items and can tolerate the unpleasant smell and subpar quality, then maybe you can consider ordering. I purchased an item for $55 with a discount, thinking it was a good deal. Unfortunately, I didn’t do my research first. It took two weeks for my order to arrive from China, which I was unaware of. When I wanted to return it, they initially suggested ways to keep it, but I insisted on a full refund. They offered discounts instead and sent me a complicated return form, not a label. When I finally got the return address, it cost $33 to send it back without tracking, or $66 with tracking. The postal worker warned me it might be a scam. This seller clearly anticipated the high return shipping fees. Why not disclose that upfront? This entire process has been exhausting, frustrating, and a waste of time! I ended up with a 30% refund, losing $38 on an item worth much less!

1
Date of experience: Nov 28, 2025

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