santa-barbara-boutique.com

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1 Based on 5 reviews

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MB63
Avoid ordering from this place!

As others have pointed out, it's best to steer clear of this service! Initially, I believed I was purchasing from a US-based company. I spotted a sweater through an influencer while on vacation and skipped my usual research. Along with the sweater, which matched the photos perfectly, I ordered two linen-style shirts, but received two unattractive, uniform-like shirts instead. When I reached out about returns or exchanges, they responded quickly. However, if an item doesn't match the description, returning it is prohibitively expensive, which they seem to count on. They request photos and after a 'thorough review,' they'll claim it's a best seller and that there may be minor differences in the fabric, insisting it's what I ordered. Then they offer a refund of 20%, which could go up to 30% if I insist on returning the items (at my own cost to ship back to another country!) while suggesting I just keep them. Now, my $50 sweater might end up costing me $100. Thankfully, it is actually quite cute, but this experience has been frustrating and irritating. Just don't do it!

1
Date of experience: Dec 23, 2025

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