There is a lack of security and support. Clients might be better off keeping their money at home, as there is no adequate support. I contacted the hotline immediately after being scammed, and despite the unauthorized transactions still pending, they said they needed time to analyze the situation. After three days, I received an email stating I was responsible for protecting my data, and they wouldn't refund me. I had merely asked them to cancel the transactions quickly. I managed to contact a merchant myself, while the bank did nothing. I plan to move all my finances to another bank.
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Santander Bank Polska SA, formerly Bank Zachodni WBK is a Polish universal bank based in Wrocław, Poznań and Warsaw.