The customer service is extremely rude. I called late in the evening because my banking app logged me out and I needed to make a payment. I was transferred to another department, and while they could speak English, they kept saying they would transfer me to someone else and then hung up. One operator seemed completely uninterested in assisting me. Very unreliable.
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Santander Bank Polska SA, formerly Bank Zachodni WBK is a Polish universal bank based in Wrocław, Poznań and Warsaw.