I recently faced a serious issue with banking fraud. Someone managed to obtain my wife's login name and called her to get her to repeat a code sent to her phone, leading to our account being drained. It's concerning how they accessed her login since she only uses her fingerprint on her phone and forgot the login details. Afterward, the company decided to switch to mailing all my online transactions instead of electronic transfers, which disrupted my automatic payments. Whenever I contacted their support, I was transferred to representatives who couldn't assist me. People even asked me which bank I was dealing with. This bank was previously decent and convenient, but now the branches are closed, and no one seems to have any answers or solutions. To make matters worse, after I called to address my concerns about the service, they locked my account, preventing me from using my payment services or bank card. This business has truly been disappointing.
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