We, a Portuguese and EU citizen, dedicated nearly three hours of our time at the branch with the intention of opening a bank account. Despite signing numerous documents, we left the branch empty-handed, only being assured that we would be informed about the status of our account opening. Unfortunately, our request was unexpectedly unsuccessful, and the representative was unable to provide any confirmation or specify a reason for the setback. Moreover, we were informed that it could take up to a month to receive any updates, during which the representative would be unavailable for at least two weeks. The lack of information regarding the cause of the delay and a reasonable timeframe for resolution led us to make the decision to withdraw our request and seek services elsewhere.
Claim your business profile now and gain access to all features and respond to customer reviews.
