I ordered knives at the start of the month. They haven’t arrived. I used their contact form to ask for a delivery date but just get back standard corporate speak and no delivery date. I ve now done this three times. I can’t find a phone number of ring them on. The knives were due in 7 to 10 days! I’m starting to wonder if this is a scam? Before they respond saying it’s another company it definitely them. So now after blaming everyone but them selves I’m still waiting for the “knives”. They do like to tell us that they are a little village company which is the reason they can’t delivery there product on time. I suggest going to the local post office!I’ll let you know if the knives or a refund ever arrive So still no knives. I’ve twice sent mails asking for a refund - no response. This is a scam don’t think about buying from them! You’ll never see your product And on it goes. Still no knives, I’ve asked for a refund but no response to that as usual. They did tell me that they need 15 days to deliver and that that only starts after they dispatch not when I order “who knew” but even allowing for all these new delivery rules it’s now four weeks!!DO YOURSELF A BIG FAVOUR DONT BUY FROM THESE CHEATS!!This is hilarious - the knives have still not arrived but they won’t give me a refund. They will give me a 20% reduction so now I’m only paying 80% for NO KNIVES 😂😂You’ll notice they don’t even reply to this review anymore that should tell you al. You need to know. DONT BUY FROM THESE PEOPLE!!Just read their responses below. The knives have still not arrived and now their implication is that I’m being unreasonable. At this stage I just want a refund.Also they fail to mention that I instigate the email correspondence and have replied to each one of theirs. BUT THE BIG ISSUE IS THAT THEY HAVE TAKEN MY MONEY. BUT NOT DELIVERED THEIR PRODUCT!!!Another day still no delivery. Their tracking hasn’t updated in a week. Oh and no chance of a refund SO SO BADFor some reason They have decided to try and paint the dreadful experience I had as a good thing. Even their own postings contradict themselves. They blame Good Friday on April 18th a reason for the delay and then make a big deal of getting the delivery completed nearly Three Weeks later! Steer clear!
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