I ordered some knives as a gift for my girlfriend for Christmas on the 9th of December thinking it would arrive from Christmas from the UK.Bare in mind these are £170.. her main and pretty much only present.The day after I ordered I decided to take a look into the reviews as I was excited about receiving the knives. It was then I realised they were coming from CHINA.I immediately messaged the company asking to cancel my order. However, they must automatically give you a tracking number so that it looks like it’s been shipped and they tell you that they will try and contact Royal Mail to stop it.3 more days past by and I still hadn’t heard anything.. I contacted them again trying to cancel to a reply of.. we are still trying to stop your order by contacting the courier we will let you know.I can clearly see from the tracking that it clearly still hasn’t left the ‘warehouse’ or ‘persons bedroom’ in china so once again.. i will ask on here I would like to cancel my order.It’s now the 16th. There is absolutely no way this is going to be here in time for Christmas.You need to make people aware that you are not based in the UK if you don’t want to seem like a scam company.Please cancel and refund my order.Order Number - 71017
Claim your business profile now and gain access to all features and respond to customer reviews.
